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Alexandre Diard Human resource management is a critical component of any business. With the growing complexities of managing people, HR teams must adapt to ever-changing approach to people, process, and technology to maintain a competitive advantage. One of the challenges that HR departments face is finding the most effective business process management strategies that integrate an inclusive approach and lessen the workload of the employees.
The People, Process, Technology Framework can help HR professionals understand the necessary organizational change improvements of their department and the technology systems that achieve those desired results. This eliminates undervalued tasks, improves communications, and promotes business process automation.
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What is the People, Process, Technology Framework?
The People Process Technology (PPT) Framework is a proactive technology tool that transforms your HR department. By integrating frameworks like this into your organizational change management strategy, you can improve your overall business operations and performance. Connect people, processes, and technology together to optimize your workforce.
By adopting a People, Process, Technology Framework, you can create a more effective HR department that meets the needs of your company as a whole. HR professionals use the People, Process, Technology Framework to assess their organization’s value stream and implement more innovative changes for development. It’s a three-part, cost-saving, collaborative approach to process transformation. Through PPTF, the three elements come together to influence communications, generate an updated business process model, and establish technological advances for your business.
The People
The people part of the framework focuses on understanding those who work in the organization and how to manage their needs with innovative solutions. Understanding human behavior and how it affects organizational outcomes is all part of how the People Process Technology framework can help your HR department improve employee management. Here is where you’ll identify areas where practices need to be updated or improved, and make measurable changes accordingly.
The goal is to find ways to reduce time spent on routine HR tasks and find digital technology that can serve their roles and responsibilities best. It’s also important to move into an HR transformation system that promotes service management for your team.
The Process
The process part of the People, Process, Technology framework focuses on the procedures and actions that employees go through on a daily basis. Process frameworks relate to the tasks employees must complete in order to do their jobs, and how to streamline these tasks. Here is where you assess workflow management, different process functions within an organization, and how those processes can be improved.
HR managers who want to drive a transformative initiative must examine the foundational logic behind business objectives and the information systems used to ensure a scalable process for efficiency. Once you know what’s working for the people, you can establish a measurable, incremental system for the work process.
The Technology
The technology part of the People, Process, Technology framework focuses on the digital systems used to support those processes. Technology frameworks zone in on the tools and systems an organization uses to manage its human resources. As an HR professional, you should always be looking for ways to improve your organization’s technology framework.
Effective HR management requires the use of cloud-based management software to help efficiently manage a workforce. However, trying to determine which technology systems are best for your organization can be difficult. Recent advances in the People, Process, Technology Framework make this task much easier.
Use the People, Process, Technology Framework to Transform HR
The People, Process, Technology Framework can help enhance key HR functions such as talent acquisition, employee training and development, and payroll. It also streamlines workflows by automating many common HR processes. Management initiatives such as onboarding, performance appraisal, and employee retention can all be executed through this framework.
PPTF is modular, meaning it can be tailored to the specific needs of the organization. Its flexibility makes it useful to manage a wide range of human resources issues, and it is easy to implement into action quickly. It is a data-driven assessment tool that uses people processes to understand how people interact with each other and their work. The framework ensures process excellence so you can focus on what’s important: helping your employees thrive.
Evaluate Workforce Culture
One of the main benefits of the People, Process, Technology Framework is that it can help organizations improve their workforce culture. By transforming your HR department through the use of a PPT framework, you can unlock the full potential of your employees and optimize your HR processes. This is where you evaluate your workforce culture and assess whether or not it needs to be improved.
By understanding the employees and their needs, organizations can create environments where employees feel motivated to be productive and develop their skillset. This will also avoid bottlenecking and reduce employee workload. Additionally, implementing technology can help manage records, communication, and performance. Employers can improve their efficiency by streamlining their HR processes and improving employee engagement.
Assess Organizational Needs
Organizational needs assessment with the People, Process, Technology framework offers a broad and in-depth view of potential issues and challenges within an organization. This framework enables you to quickly and easily create business processes that support your HR goals. With a focus on people-related processes, you can identify key areas of improvement by capturing data and information through software that keeps you in the loop.
When incorporating the People, Process, Technology Framework into an organizational setting, you’re addressing a number of issues, including:
- Ensuring that human resources are managed in an effective and efficient manner
- Identifying areas of growth and potential
- Improving the communication and interactions between different parts of the organization
- Facilitating the identification and mitigation of risk
By helping to identify key areas of improvement, the tool can help to improve the overall management of people within an organization for better process mapping.
Appraise Technology Systems
The People, Process, Technology Framework reduces HR costs by automating functions such as payroll and employee records. HR managers should examine how technology systems can be used to support organizational goals, streamlining HR business processes. With the People, Process, Technology Framework, organizations can effectively evaluate and appraise technology systems.
Identify how the technology system affects people, and how people interact with those systems so understand what software is most effective. Digital transformation is the enablement of a technology strategy for process optimization and employee productivity. Organizations can then develop action plans to improve the technology system based on what employees need and the processes they take to get there.
Think of it this way, in order for people to implement their processes best, they need innovative technology. Without re-engineering your business process technologies, your team won’t be able to turn over total quality work. Technology improves quality management, helping your employees use their skills to get to the core business goals instead of remedial tasks.
Centralize the People, Process, Technology Framework with PeopleSpheres Platform
The People, Process, Technology Framework has proven to be a successful tool for alleviating workload in HR departments. By putting all people processes into one centralized platform like PeopleSpheres, HR professionals can quickly and easily identify issues across the entire organization. By providing stakeholders with timely information they can access anywhere, PPT can help organizations make informed decisions that support improved workforce culture and productivity.
PeopleSpheres platform connects your HR systems globally, integrating all the process management software, assisting with all states of your BPM functionality. Dispersed data and communication disconnects are common struggles many organizations deal with, but PeopleSpheres can be the data center of your enterprise, ensuring operational efficiency with consolidated workflows and portals as-a-service.
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