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cross-functional team

Effective communication across all of your organization’s departments can be dysfunctional when teammates are all working on different things with varying schedules. When establishing a cross-functional team, you’re ensuring functional collaboration among different departments coming together to accomplish a common goal. With a group of diverse personalities, backgrounds, and professional skills to manage, the organizational structure of a cross-functional team is going to be the key to keeping your team thriving and your organization expanding. Therefore, establishing a cross-functional team that works productively and effectively should be a priority for all team leaders.

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What is a Cross-Functional Team in HR? 

A cross-functional team is a necessity for HR leaders to facilitate communication and achieve multi-departmental tasks. It’s important for human resource departments to be an active part in bringing functional management to the establishment, bridging the gap between different functional areas. Cross-functionality focuses on streamlining the way departments interact, prioritizing problem-solving across the organization

Creating a company culture that is unified means various teams are working together as functional team members through agile methodologies that keeps everyone on the same page over the lifecycle of a project. Gain clarity on your goals, refocus your organizational priorities, and bring together your staff through a cross-functional team that ups your business value. 

A Cross-Functional Team Benefits HR Management

Everyone on the team benefits from cross-functional team-working over an old-school, siloed operation that doesn’t work in a digital world. As a human resource manager, part of your job is to ensure that the team members of functional groups are aware of their roles and responsibilities and how they come together to achieve the big picture of your organization. Effective teamwork and collaboration require group dynamics that lift team spirit while establishing disciplines for developing team growth. 

Any cross-functional team strategies implemented to establish a productive workforce are to be employee-focused. With a cross-functional team, good communication becomes a top priority along with management tools put in place to avoid mishaps from one department to another. For some organizations, this may just be senior leadership team members who assemble for the betterment of the organization and its employees or to solve conflicting issues across different teams and departments. 

By now, it is becoming obvious that there are numerous benefits of teamwork across departments. Having an effective team that has the ability to collaborate and communicate with other departments to achieve a common goal, allows for functional working across the business. Below, we list some of the benefits a cross-functional team brings to HR management:

Unify an interdepartmental team culture

An interdepartmental team culture means that the values and working practices of all employees are harmonious across departments, and each departmental team is working as a functional group. People want to feel like they’re a part of a team, so working to create a mindset of people who value the company culture takes intentional cultivation. A cross-functional approach involves teams that communicate effectively despite providing different functions to an organization. This means knowledge sharing to bring together your employees even outside hosting team meetings with cohesive guidelines for expectations. 

The disadvantages of not finding ways to communicate among cross functional team members could result in a disconnect across the entire organization. Any HR workforce needs to brainstorm a strategic roadmap that involves communication across team and collaborations company-wide. With the wave of software developments, HR platforms let teams stay in touch with each other as they work to accomplish project goals across departments. Reinforce functionality by always staying in touch with your team’s performance in a collaborative space that gives everyone an equal voice. 

Align goal-setting across departments 

Working towards a common goal allows your team to feel motivated and empowered to use their skill for a company-wide goal. If a group of people doesn’t know what they’re aiming for, how can they master their tasks? More importantly, if each department does not collaborate and is not aligned on how each of their area of expertise fits into the larger-scale benchmarks your enterprise aims to hit, how can you ensure everyone’s on the same page? That’s why cross-functional teams are so pivotal for goal-setting. 

Working in teams is effective, but separating the department without coming together to oversee goals is counterproductive. It is essential that different departments have functional collaboration and sets a common goal. Human resource managers should be working with those in the finance and accounting departments to optimize payroll budgets and effective scheduling.

This works outside human resources, as well. For example, your content marketing department is working on a new blog campaign, cross-functional team collaboration would entail the analytics department working with that marketing team to assess the results of the campaign for any weaknesses there may be in performance, or how it’s deemed effective. 

Improve conflict-resolution 

Conflict will always exist at some point, but with an effective cross-functional team and a strong team structure, there’ll be no need to implement any major damage control that will slow down your organization as a whole. As an HR team leader, you want everyone on the team to maintain mutual respect and alignment with what different departments need to succeed. Conflict resolution involves valuing different personalities and directing your problem-solving strategies to what best suits the entire organization. 

When establishing a cross-functional team, transparency goes a long way in avoiding conflict. The iteration of communication across departments is fundamental to developing a team that is mindful of engaging with each other as they progress through their tasks. Directed teams with functional management to ensure team collaboration is sure to be more productive and more inclined to work together.

Collaborate on employee development 

Scaling your business for growth must always include ways to support employee development. Without developing team growth strategies, your employees cannot be expected to work well together. This is especially helpful for virtual teams who are not working in one office space but still need to work cross-functionally and communicate with other team members. Regardless of your hierarchical approach, team performance involves all levels of employees continuously learning and expanding in their trade.

With a cross-functional team, group development is key for a high-performing organization. When different departments work cross-functionally, they’re getting the opportunity to share diverse knowledge and areas of expertise among team members to help them grow interpersonally. You also want employees to feel trained efficiently to work as self-directed teams. This means they don’t require constant administrative oversight and have the autonomy to independently fulfill objectives because they’re well-informed by top-management with the proper tools for success.  

Enhance organizational structure

Cross-functional teams enhance the structure of your organization because everyone’s in communication about what goes on in other departments. When operations are streamlined for optimal collaboration, you avoid any organizational silos that may form. Silos cause informational sharing to decrease and work cliques to commence. You can encourage a task force where experts with various skill sets come together to brainstorm innovative ways for developing in the market and as a team. However, this must be communicated to the entire team for an organizational structure to cross-functionally occur. 

Organizational structure can be promoted through scrum methodologies where an agile project management framework is established. This keeps collaborative progress tight through complexities and allows communication about goals to be reiterated over time. When everyone on the team is on the same page, you can establish incremental processes to achieve goals through proper planning, effective communication, and flexibility. 

Streamline Your Cross-Functional Team with PeopleSpheres Platform

A cross-functional team is the best way to boost your human resource workforce, but without continuous integration of software development and collaboration tools, it’s hard to keep everyone on track. Therefore, many organizations seek for HR systems that promote teamwork and allow for cross functional business.

The value of using management software such as PeopleSpheres is that it allows cross-functional teams in HR to be possible. Whether for recruiters, payroll admins, or human resource managers, all departments are able to access information on the platform and have the visibility to work together. This can also be true across departments outside of HR such as finance, operations, marketing, and more. With PeopleSpheres as an HR management tool, team communication and team-building between co-workers are made simple.

If the goal of a cross-functional team is to optimize effective communication and strategic management across departments. Using PeopleSpheres lets you consolidate all your communication and functional software into one platform, which allows for collaborative teamwork and open communication. Process data, unify workflows, and generate a self-service software that meets the needs of all departments in your organization. Improve your HR management today with PeopleSpheres!

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